Privacy Policy

Effective Date: [01/09/2025]
Last Updated: [16/09/2025]

Cryoskin Paris (“Cryoskin,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.cryoskin-international.cm, interact with our services, or purchase our products.

This Privacy Policy is drafted to comply with applicable laws, including:

The General Data Protection Regulation (GDPR) and French data protection law.
The California Consumer Privacy Act (CCPA/CPRA) and other relevant U.S. federal and state privacy regulations.
International standards regarding cross-border data transfers.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Cryoskin Paris
PA du Coudrier
22 chemin du Château d’Eau
95650 Boissy-l’Aillerie, France

Email contact (Data Protection Officer / Marketing Department): ma*******@***********is.com

2. Categories of Personal Information We Collect

We may collect the following information:

Identification data: first name, last name, company name (if applicable).
Contact details: email address, phone number, billing and shipping address.
Financial and transaction data: payment card details (processed securely via third-party payment providers), order history.
Technical data: IP address, browser type, device identifiers, operating system, geolocation (approximate).
Usage data: how you navigate and interact with our website.
Preferences: marketing choices, product interests.
Cookies and trackers: as detailed in Section 7.

We collect this information directly from you, automatically through your use of our website, and from third-party service providers such as Google Analytics, Meta Ads, and Mailchimp.

3. Purposes of Processing

Your information is processed for the following purposes:

To provide, personalize, and improve our products and services.
To process orders, payments, deliveries, and customer accounts.
To manage subscriptions to our newsletter and promotional communications.
To conduct analytics, advertising, and marketing campaigns.
To ensure website security and fraud prevention.
To comply with legal, tax, and regulatory obligations.

We do not use your personal data for automated decision-making that produces legal effects concerning you.

4. Legal Basis for Processing (GDPR)

For individuals in the European Union, we process personal data on the following grounds:

Consent: for email marketing, cookies, and certain analytics.
Contract performance: to fulfill purchases and service requests.
Legal obligations: to comply with French and EU law.
Legitimate interest: for fraud prevention, improving our services, and direct B2B marketing.

5. Disclosure of Information

We may share your data with:

Third-party service providers: payment processors, hosting providers, analytics platforms (Google Analytics), email services (Mailchimp), advertising partners (Meta Ads).
Business partners and distributors within our international network for order fulfillment and customer service.
Regulatory or legal authorities when required by applicable law or in response to lawful requests.

We do not sell personal information. Under CCPA/CPRA, you have the right to opt out of any “sharing” of personal information used for targeted advertising.

6. International Transfers

As we operate globally, your personal information may be transferred outside the European Economic Area (EEA), including to the United States.
Where such transfers occur, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality.
Analyze performance and improve user experience.
Deliver personalized advertising campaigns.

When legally required, we request your prior consent before placing cookies on your device. You may withdraw your consent at any time via your browser settings.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy, or until you request deletion, subject to longer retention where required by law (e.g., tax and accounting records).

9. Data Security

We apply industry-standard technical and organizational measures to safeguard personal data, including encryption, restricted access, and secure storage.
However, no system can be guaranteed 100% secure, and you acknowledge that you provide information at your own risk.

10. Your Rights

Under GDPR (EU):

Access, rectify, or delete your personal data.
Restrict or object to processing.
Withdraw consent at any time.
Data portability.
Lodge a complaint with the CNIL or another EU supervisory authority.

Under CCPA/CPRA (California):

Right to know what personal information is collected, disclosed, or shared.
Right to request deletion of personal information.
Right to opt out of sharing personal information for targeted advertising.
Right to non-discrimination when exercising privacy rights.

Requests may be submitted by email to ma*******@***********is.com. We may verify your identity before fulfilling your request.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we discover that we have collected such data, we will delete it immediately.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Cryoskin Paris
PA du Coudrier
22 chemin du Château d’Eau
95650 Boissy-l’Aillerie, France
Email: ma*******@***********is.com

Cookie Policy

Effective Date: [01/09/2025]
Last Updated: [16/09/2025]

This Cookie Policy explains how Cryoskin Paris (“Cryoskin,” “we,” “our,” or “us”) uses cookies and similar technologies on our website www.cryoskin-international.cm. It describes what these technologies are, why we use them, and the choices you have regarding their use.

By continuing to browse our website, you consent to the use of cookies in accordance with this Policy, unless you disable them in your browser settings or through our consent management tool.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.

Cookies may be:

Session cookies, which expire when you close your browser.
Persistent cookies, which remain on your device until deleted or expired.
First-party cookies, set directly by Cryoskin.
Third-party cookies, set by external providers such as analytics and advertising partners.

We may also use other tracking technologies such as web beacons, pixels, or local storage.

2. Types of Cookies We Use

Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and shopping cart features. The website cannot function properly without them.
Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users encounter errors.
- Example: Google Analytics is used to measure traffic and usage patterns.
Functional Cookies
These cookies remember your preferences and choices (such as language or region), enhancing your experience on the website.
Targeting and Advertising Cookies
These cookies are used to deliver relevant ads and marketing campaigns, measure their effectiveness, and limit the number of times you see an ad.
- Example: Meta Ads (Facebook/Instagram) pixels may track engagement to deliver personalized advertising.
Email Marketing and Tracking
If you subscribe to our newsletter, we may use cookies and tracking technologies provided by Mailchimp to measure open rates, click-through rates, and user engagement.

3. Legal Basis for Processing (GDPR – EU/France)

For visitors located in the European Economic Area (EEA), cookies are only placed on your device with your explicit consent, except for strictly necessary cookies.
You can withdraw your consent at any time by adjusting your cookie preferences or browser settings.

4. Consumer Rights (CCPA/CPRA – California, USA)

For California residents, cookies and trackers may be considered “personal information.” You have the right to:

Know what categories of personal information we collect and share.
Opt out of the “sale” or “sharing” of personal information for targeted advertising.
Request deletion of your personal information.

We do not sell your personal information. However, we may share limited information with third parties for advertising and analytics purposes. You can opt out of this sharing at any time through our cookie consent tool or by contacting us at ma*******@***********is.com.

5. How to Manage Cookies

You can control and manage cookies in several ways:

Browser settings: Most browsers allow you to block or delete cookies. Please note that if you disable all cookies, our website may not function properly.
Consent management tool: Upon your first visit, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time.
Opt-out links: For specific services:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Meta Ads Preferences: https://www.facebook.com/ads/preferences

6. Data Retention

Cookies are stored for different durations depending on their purpose:

Session cookies: until you close your browser.
Persistent cookies: typically up to 24 months, unless you delete them earlier.

Analytics and advertising data may be retained longer in aggregated form.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Updates will be posted on this page with the date of the last revision.